---
title: "Help Center"
description: "Guides for Bitebook guests, reservations, queue, and venue admin."
---

> Documentation Index
> Fetch the complete documentation index at: https://help.bitebook.cn/llms.txt
> Use this file to discover all available pages before exploring further.

# Help Center

Bitebook helps guests book tables and join queues, and helps venue teams run daily operations. Start with the section that matches what you need.

- **Getting started** — Understand what guests, staff, and owners can do.
- **Reservations** — Find a venue, book a table, and manage confirmation details.
- **Queue** — Join a queue, check your position, and handle no-shows.
- **Admin** — Manage bookings and queue, configure venues, and share public links.
- **Account & subscription** — Sign-in, phone binding, rewards, and merchant subscription.
- **FAQ** — Common questions about login, confirmation links, QR codes, and notifications.

## Find help by role

- **Guests**: start with Reservations and Queue. You can always revisit a booking from its confirmation link or from My Info.
- **Venue staff**: start with Admin. Booking Management and Queue Management are the daily screens.
- **Owners and admins**: use Admin to configure venues, invite staff, and review subscription usage.

> **This help center is growing**
>
> The first version covers the main flows. If something is missing, contact the venue or your Bitebook administrator.

Source: https://help.bitebook.cn/en/index.mdx