The admin area starts at /admin. Staff and owners use the same account type and enter different venues through venue permissions.
Sign in and choose a venue
- Open
/adminand sign in by phone code or WeChat. - If you can manage only one venue, it is selected automatically.
- If you manage several, switch from the sidebar or the venue selector.
Dashboard
The dashboard shows today’s bookings, active queue length, table utilization, and arrival rate, plus a seven-day booking trend and today’s peak-hour distribution.
Booking Management
Use this screen to view and handle one operating day of bookings.
- Switch between timeline, table, and floor-plan views.
- Each booking card supports arrived, no-show, left, cancel, user marks, and edit.
- The edit form autosaves and can change contact details, party size, status, time, table, and staff-only notes.
- Party bookings show joined member count and dietary note count.
- In the floor-plan view, staff can temporarily hold an empty table or create a walk-in hold.
Queue Management
Use this screen to handle today’s queue.
- Seat the next guest; the system creates a check-in booking and marks it arrived.
- Send call or return reminders, cancel an entry, or postpone it.
- Postponed entries become no-shows when their countdown ends. Use Return when the guest comes back.
- Seated entries can have their actual party size and table corrected.
Venue setup
Common venue configuration:
| Setting | Purpose |
|---|---|
| Basic Info | Venue name, address, contact details, guest notes |
| Rounds | Bookable time windows |
| Areas | Area groups and guest visibility |
| Tables | Tables and capacity |
| Floor Plan | Floor layout and temporary holds |
| Regular Schedules | Recurring business hours |
| Special Business Dates | Date-specific overrides |
| Operating Rules | Booking cut-off, queue, and other rules |
Public links
The Public Links screen lets you copy:
- The organization’s venue share link
- A venue booking link
- Today’s queue QR code, including the date
Staff invites and permissions
- An admin generates an invite link from the venue Basic Info screen.
- The staff member opens the link and signs in.
- After accepting, the account receives
venue:managepermission for that venue.
Permissions are scoped per venue, so bookings and queues in different venues stay separate.