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Admin

The screens venue staff and owners use in the Bitebook admin area.

The admin area starts at /admin. Staff and owners use the same account type and enter different venues through venue permissions.

Sign in and choose a venue

  1. Open /admin and sign in by phone code or WeChat.
  2. If you can manage only one venue, it is selected automatically.
  3. If you manage several, switch from the sidebar or the venue selector.

Dashboard

The dashboard shows today’s bookings, active queue length, table utilization, and arrival rate, plus a seven-day booking trend and today’s peak-hour distribution.

Booking Management

Use this screen to view and handle one operating day of bookings.

  • Switch between timeline, table, and floor-plan views.
  • Each booking card supports arrived, no-show, left, cancel, user marks, and edit.
  • The edit form autosaves and can change contact details, party size, status, time, table, and staff-only notes.
  • Party bookings show joined member count and dietary note count.
  • In the floor-plan view, staff can temporarily hold an empty table or create a walk-in hold.

Queue Management

Use this screen to handle today’s queue.

  • Seat the next guest; the system creates a check-in booking and marks it arrived.
  • Send call or return reminders, cancel an entry, or postpone it.
  • Postponed entries become no-shows when their countdown ends. Use Return when the guest comes back.
  • Seated entries can have their actual party size and table corrected.

Venue setup

Common venue configuration:

Setting Purpose
Basic Info Venue name, address, contact details, guest notes
Rounds Bookable time windows
Areas Area groups and guest visibility
Tables Tables and capacity
Floor Plan Floor layout and temporary holds
Regular Schedules Recurring business hours
Special Business Dates Date-specific overrides
Operating Rules Booking cut-off, queue, and other rules

The Public Links screen lets you copy:

  • The organization’s venue share link
  • A venue booking link
  • Today’s queue QR code, including the date

Staff invites and permissions

  1. An admin generates an invite link from the venue Basic Info screen.
  2. The staff member opens the link and signs in.
  3. After accepting, the account receives venue:manage permission for that venue.

Permissions are scoped per venue, so bookings and queues in different venues stay separate.

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